Cookie Notice

  • December 10, 2020

    This Cookie Notice explains how Roland DG Corporation (collectively "we", "us", and "ours") use cookies and similar technologies to recognise you when you visit our website at https://www.rolanddg.com/en ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

  • What are cookies?

    Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

    Cookies set by the website owner (in this case, Roland DG Corporation) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

  • Why do we use cookies?

    We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for advertising and analytics. This is described in more detail below.

    The specific types of first-party and third-party cookies served through our Website and the purposes they perform are described in the table below:

    Types of cookie Who serves these cookies How to refuse
    Essential website cookies:
    These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

    Roland DG Corporation
    We use first-party cookies for this purpose.
    https://www.rolanddg.com/en/gdpr-privacy-policy

    Google Tag Manager
    We use Google Tag Manager to set the cookie banner, to control the loading of a Google Analytics script tag and to provide the necessary functionality of our Website.
    https://policies.google.com/technologies/partner-sites
    https://policies.google.com/privacy

    Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them.

    You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?". We still recommend you enabling these cookies to keep the necessary functionality of our Website.

    Performance and functionality cookies:
    These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

    Roland DG Corporation
    We use first-party cookies for this purpose.
    https://www.rolanddg.com/en/gdpr-privacy-policy

    We also use third-party cookies served by the following third parties.

    Adobe Typekit
    We use the cookies to support and show the use of our Website fonts.
    https://www.adobe.com/privacy/policies/adobe-fonts.html

    Pardot
    We use Pardot cookies to remember preferences (like form field values) when a visitor returns to our Website. This is so that we can maintain the session and remember table filters.
    https://help.salesforce.com/articleView?id=pardot_basics_cookies.htm&type=5

    To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?".

    Analytics and customisation cookies:
    These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective marketing campaigns are, or to help us customise our Website for you.

    Google Analytics
    We use Google Analytics, which generates statistical and other information about our Website.
    https://www.google.com/policies/privacy/partners/
    https://policies.google.com/privacy

    We also use other third-party cookies served by the following third parties.

    User Local (User Insight)
    We use analytics tools such as User Insight to collect statistical information including your access history to our Website.
    https://info.userlocal.jp/data_policy/

    Facebook
    Facebook cookies are used by Facebook to register impressions on pages with the Facebook login button.
    https://www.facebook.com/policies/cookies/
    https://www.facebook.com/about/privacy/update

    Pardot
    We use Pardot cookies to track visitor and prospect activities on our website and landing pages.
    https://help.salesforce.com/articleView?id=pardot_basics_cookies.htm&type=5

    To refuse Google Analytics, please follow the instructions below under the heading "How can I control cookies?". Alternatively, please click on the relevant opt-out link below:
    https://tools.google.com/dlpage/gaoptout

    To refuse User Insight, an analytics tool served by User Local, please visit the following website and click on the opt-out link.
    https://info.userlocal.jp/data_policy/

    To refuse other third-party cookies, please follow the instructions below under the heading "How can I control cookies?".

    Social networking cookies:
    These cookies are used to enable you to share pages and content that you find interesting on our Website through third-party social networking and other websites. These cookies may also be used for advertising purposes.

    We use third-party cookies served by the following third parties.

    Facebook
    Facebook cookies are used to bring various functionalities such as "Like" button, authentication, security, performance, preference, analytics and advertising for Facebook Products.
    https://www.facebook.com/policies/cookies/
    https://www.facebook.com/about/privacy/update

    To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?"

  • What about other tracking technologies, like web beacons?

    Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website.

    This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

  • How can I control cookies?

    You have the right to decide whether to accept or reject cookies.

    You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our Website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

    To do it, depending on your browser, you can refer to:

    Google Chrome
    https://support.google.com/chrome/answer/95647

    Microsoft Edge
    https://support.microsoft.com/en-gb/help/4522750/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

    Microsoft Internet Explorer
    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

    Firefox
    https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox

    Safari
    For mac: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
    For iPhone and iPad: https://support.apple.com/en-gb/HT201265

    Opera
    https://help.opera.com/en/latest/web-preferences/

  • How often will you update this Cookie Notice?

    We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.

    The date at the top of this Cookie Notice indicates when it was last updated.

  • Where can I get further information?

    If you have any questions about our use of cookies or other technologies, please email us at rdg-PIinfo@rolanddg.co.jp