Roland DG Support

Comprehensive Customer Support and Resources to Inspire the Imagination

The Roland DG support system provides a solid foundation of assistance to give customers the confidence to achieve a high level of performance regardless of their skill level or expertise

Roland DG provides extensive service and support throughout the customer’s business cycle

Support system Support system
  • Inspiring the Imagination

    Creative Center is a richly imaginative and stimulating showcase of application samples created using our devices to inspire visitors' imaginations and their desire to experience the potential of our products

  • Practical Intelligence

    Seminars to provide customers with the latest market information and user events to exchange best practices and new business ideas with other participants

  • Workshops

    Hands-on workshops and product trial sessions to demonstrate the commercial benefits of our products and applications

  • Pre-Purchase Support

    Assists customers in finding the optimal equipment to meet their needs and satisfy any pre-purchase concerns including estimates and financing

  • Installing Machines

  • Academy

    Academy offers hands-on instructions by industry experts, designed to help customers utilize our products and software to their maximum potential, and acquire the skills they need for their business

  • Academy Online

    Academy Online provides online webinars and video tutorials which give our customers the opportunity to learn anywhere, anytime about our products and software

  • Maintenance Services

    Our certified service engineers who receive rigorous training on our products make regular visits to customers and provide high-quality maintenance service

  • Latest Information

    Offer the latest information including software and firmware updates to ensure customers are able to achieve the highest and best performance with our products

Roland DG Creative Center

Roland DGCreative Center

Creative salon to transform the customer’s ideas into reality

Roland DG headquarters and its sales offices located around the world are equipped with Creative Centers, a rich, innovative showcase of application samples. We offer our customers new business ideas as well as solutions that can turn their ideas into reality.

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Roland DG Academy

Roland DGAcademy

Seminars and workshops to get the most of Roland DG products and grow customers’ businesses

Located worldwide, Academy offers customers seminars and workshops designed to help them utilize our equipment and software to their maximum potential and acquire the skills they need for their businesses. Users can get hands-on instructions from data creation to producing items using machines while gaining experience with our products and applications.

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Roland DG Care

Roland DGCare

Customer service and support to ensure the smooth operation of customers’ businesses

Care provides a broad range of customer services from pre- to post-purchase. Established with customers’ business requirements in mind, we provide ongoing maintenance and real-time information updates, ensuring that professional users and beginners alike can use Roland DG products for many years with complete peace of mind.

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