Our Strengths
Globally expanding sales network
Drawing on its consolidated subsidiaries in countries around the world, Roland DG provides products and services to customers in over 200 countries and regions.
Marketing and sales promotion activities in each region are primarily led by staff who are well-versed in local cultures, business practices, and market characteristics. This approach ensures meticulous customer support tailored to the specific needs of each market.
Expertise in sales and marketing cultivated in developed markets is applied to emerging markets to maximize each region’s growth potential. Through the combination of local adaptability and globally developed knowledge, Roland DG aims to achieve sustainable global growth.
"D-shop": Our proprietary production system
Roland DG utilizes a proprietary cell production system known as “D-Shop.” This system comprises a digital manual that displays real-time work instructions on computer monitors, a rotating parts rack designed to prevent selection errors for components such as screws, and a wireless electric screwdriver that monitors torque and rotation time to ensure error-free assembly using the specified driver.
D-Shop leverages digital technology to compensate for individual differences among workers, such as attention level, concentration, and memory. This creates an environment in which everyone can focus on assembly work and consistently achieve a high level of quality. Through initiatives such as these, Roland DG enhances on-site capabilities and delivers products that earn the trust of customers.
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D-Shop
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Rotating screw rack
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3D graphic manual
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Cordless electric screwdriver
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Comprehensive Customer Support and Resources to Inspire the Imagination
With a strong focus on market-driven product development, Roland DG advances application development for each product and delivers comprehensive solutions that combine software, SaaS, ink, media, and other supplies. By integrating hardware with digital services, the company creates optimal operating environments and builds value-added business models that support the growth of its customers’ businesses.
Roland DG has also established a comprehensive support framework encompassing educational training, business proposals, and support systems. By staying close to customers at every stage—from product implementation to utilization and expansion—the company strengthens mid- to long-term relationships and promotes continuous value co-creation.
By expanding its business scope beyond product supply to include integrated solutions such as services and cloud-based applications, Roland DG seeks to establish a stable revenue base and continually enhance corporate value.
